bbee99 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between bbee99 ("we", "our", "platform") and you ("user", "member"). By using the bbee99 website, app or any of our services, you are considered to have automatically accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

bbee99 is a safe and reliable online entertainment platform for Bangladeshi users. Our goal is to provide services with the highest level of security, transparency and responsibility.

1.1 Age Requirement

To create an account and use the services on the bbee99 platform, you must be 21 years of age or older. Participation by minors is strictly prohibited. We may request identity documents for age verification and reserve the right to immediately close any account suspected of being held by a minor.

1.2 One Account Policy

Each individual may only create one account. If the same person creates multiple accounts, all accounts will be closed and all bonuses and winnings will be cancelled. If multiple members of the same household use the same device or internet connection, please contact us in advance.

1.3 Providing Accurate Information at Registration

You must provide accurate, complete and up-to-date information when creating an account. Registering with false information will result in account cancellation. It is your responsibility to notify our support team immediately if any of your information changes.

• Your full name (as per your national identity card)
• Correct mobile number or email address
• Correct date of birth
• Valid payment method details

1.4 Account Security

Keep your account password and login details completely confidential. If unauthorised access to your account occurs, notify our 24/7 live chat support immediately. Allowing any third party to use your account is strictly prohibited.

2.1 Deposit Terms

The following conditions apply when depositing funds into bbee99:

• Minimum deposit amount: ৳300 (for all payment methods)
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer
• You must use a payment method registered in your own name only
• Deposits made through third parties are not accepted

2.2 Withdrawal Terms

The following rules must be followed for withdrawals:

• Minimum withdrawal amount: ৳500
• Withdrawals are generally processed within 1 hour
• Withdrawals can only be made to the payment method used to register the account
• Large withdrawals will be approved after identity verification

2.3 Currency

All transactions on bbee99 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

3.1 Welcome Bonus

New members are eligible to receive a 100% bonus of up to ৳8,000 on their first deposit. To receive this bonus, the following conditions must be met:

• A minimum deposit of ৳300 is required
• The bonus amount must complete a 25x betting turnover before withdrawal
• Each member may claim this bonus only once

3.2 General Rules for Using Bonuses

The following rules apply to all bbee99 bonuses and promotional offers:

• Bonuses are provided solely for the purpose of use in betting activities
• If the bonus conditions are not met, the relevant bonus will be forfeited
• Attempting to take advantage of bonuses through multiple accounts will result in all accounts being closed
• bbee99 reserves the right to change or cancel any bonus offer at any time
• In the event of any dispute regarding bonuses, the decision of bbee99 will be considered final

3.3 VIP Program

The bbee99 VIP program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback

The criteria for changing VIP tiers and the detailed conditions for cashback payments will be communicated separately. bbee99 reserves the right to change the rules of the VIP program.

The following activities are strictly prohibited on the bbee99 platform. Violating these rules may result in account cancellation and legal action:

• Fraudulent or deceptive activities
• Placing bets using bots or automated software
• Using the platform for money laundering or illegal transfer of funds
• Using another person's account or payment method
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Threatening or harassing other members
• Operating an account under a false identity
• Playing through collusion or fraudulent agreements

5.1 Data Collection

bbee99 collects your personal information for account management, payment processing and service improvement. Detailed information about how we collect and use data can be found in our Privacy Policy.

5.2 Data Security

We use SSL encryption and modern security technology to protect your personal and financial information. However, transmitting data over the internet is not entirely risk-free, and we advise you to remain cautious.

5.3 Sharing Information with Third Parties

We do not sell your personal information to third parties. However, information may be shared in the following circumstances:

• With authorities to fulfil legal obligations
• With payment processing companies (only the necessary information)
• For the purpose of fraud prevention and ensuring security

All content published on the bbee99 website — including logos, designs, graphics, text, software and other materials — is protected by bbee99's intellectual property rights. Copying, distributing or using these materials for commercial purposes without prior written permission is strictly prohibited.

Content from game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, etc.) falls under their own intellectual property rights, and it is the user's responsibility to comply with the relevant provisions.

7.1 Service Availability

The bbee99 platform strives to provide uninterrupted service, however the service may be temporarily unavailable due to technical maintenance, server issues or other reasons. bbee99 accepts no liability for compensation in such circumstances.

7.2 Betting Results

bbee99 is not responsible for any financial losses arising from participation in games. There is a risk of losing money in betting and casino games, and users participate entirely at their own risk.

7.3 Third-Party Services

bbee99 does not have direct control over the operations of payment providers (bKash, Nagad, Rocket, Upay, bank) and game providers. bbee99 does not accept liability for problems caused by these third-party services.

8.1 Closure by bbee99

bbee99 reserves the right to close or suspend any account without notice in the following circumstances:

• Violation of any clause of these Terms
• If evidence of fraud or deception is found
• If evidence of registration under a false identity is found
• Operating multiple accounts
• If proven to be a minor

8.2 Closure by the User

You may request to close your account at any time. To make a request, contact our 24/7 live chat support. If any terms remain unfulfilled at the time of account closure (such as bonus turnover), the relevant bonus will be cancelled.

8.3 Self-Exclusion Feature

If you feel that gambling is becoming harmful to you, you can use our responsible gaming tools to exclude yourself from the platform for a specified period. Visit our Responsible Gaming page for more details.

bbee99 places the highest importance on responsible gambling. We believe that protecting financial and mental well-being is just as essential as enjoying entertainment. To this end, we provide the following features:

• The ability to set daily, weekly or monthly deposit limits
• The ability to take an account break for a set period
• Self-exclusion or permanent account closure option
• 24/7 support service in Bengali

Gambling is for entertainment only — it should never be considered a source of income. Never gamble with savings or borrowed money.

bbee99 reserves the right to change these Terms at any time. For significant changes, we will publish a notice on the platform. Continuing to use the platform after changes have been made will be considered acceptance of the new Terms.

The latest version of these Terms will always be available on this page. It is your responsibility to visit this page regularly to stay informed about updates.

11.1 Complaints Process

For any complaint or dispute, please contact our customer service team first. Our team provides support in Bengali 24 hours a day, 7 days a week.

• Immediate assistance is available through live chat
• By email: [email protected]

11.2 Dispute Resolution Method

bbee99 strives to resolve all disputes fairly and promptly. After a complaint is submitted, we will respond as soon as possible. Complex matters may require additional time for review. The final decision of bbee99 will be considered binding.